FitBender Privacy Policy

Effective Date: 21/8/2024

1. Introduction

Welcome to FitBender ("we," "our," or "us"). We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and protect your personal data when you use our app.

2. Data Controller

FitBender is the data controller responsible for your personal data. If you have any questions or concerns regarding this policy or your personal data, please contact us at:

  • Company Name: Equital AS
  • Email: [email protected]
  • Address: Dalsfjordvegen 847, 6963 Dale, Norway

3. Data We Collect

We collect the following types of personal data:

  1. Account Information: When you create an account, we collect your email address, username, and password.
  2. Activity Data: When you connect your Garmin and Strava accounts, we collect your activity data, including timestamps, location data, and other workout-related information.
  3. Device Information: We collect information about the device you use to access FitBender, such as your IP address, device type, and operating system.
  4. Usage Data: We collect data on how you interact with the app, including pages visited, features used, and actions taken.

4. How We Use Your Data

We use your personal data for the following purposes:

  1. To Provide the Service: We use your account and activity data to deliver the FitBender service, including modifying timestamps and syncing with Strava.
  2. To Improve Our Service: We analyze usage data to enhance our app’s functionality, improve user experience, and develop new features.
  3. To Communicate with You: We use your email address to send you important updates, notifications, and customer support messages.
  4. For Legal Compliance: We process your data as necessary to comply with legal obligations, such as responding to regulatory requests or protecting our legal rights.

6. Data Sharing and Disclosure

We do not share your personal data with third parties, except in the following cases:

  1. Service Providers: We may share your data with trusted service providers who assist us in delivering our services, such as hosting providers or analytics platforms.
  2. Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a third party as part of the transaction.

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries outside of the European Economic Area (EEA). We ensure that such transfers comply with GDPR by implementing appropriate safeguards, such as standard contractual clauses.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you close your account, we will delete your data within 30 days, except where retention is required for legal obligations.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  1. Right to Access: You can request access to the personal data we hold about you.
  2. Right to Rectification: You can request correction of any inaccurate or incomplete data.
  3. Right to Erasure: You can request deletion of your personal data, subject to legal limitations.
  4. Right to Restriction: You can request a restriction on the processing of your data in certain circumstances.
  5. Right to Data Portability: You can request a copy of your data in a machine-readable format.
  6. Right to Object: You can object to the processing of your data based on legitimate interests or direct marketing.
  7. Right to Withdraw Consent: If we process your data based on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at [email protected].

10. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or alteration.

11. Cookies and Tracking Technologies

We only use essential cookieses on FitBender: These cookies are necessary for the basic functioning of our app. They enable core features such as user authentication, secure login, and session management. Without these cookies, some parts of our service may not function properly. .

12. Children’s Privacy

FitBender is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child under 16, please contact us so we can delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: [email protected]
  • Address: Equital AS v/Jon Helge Nistad, Dalsfjordvegen 847, 6963 Dale Norway

15. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country of residence or where the alleged infringement occurred.